We have the expectation that our sales, BDC, and internet teams will perform at the top of their game, yet we offer them none of
Why Data Entry is Costing You Money and Hindering Your Process Early on in my career, my mentor patiently watched me cut corners with a
Managing Your BDC Department Through a CRM Sucks Why is it that in 2022-124 years since the first car dealership-our BDC’s and Desking Managers are
5 Crucial Elements of Data Organization in the Automotive Industry In this fast-paced world we live in, where everything from your workout routine to your
The Buyer You Forgot About I recently read a statistic that stated the cost for a dealer to convert a new car buyer at around
The New Service Department Welcome to the new normal! There is no question that services as a whole have changed in some way due to
Radio, TV, and… As a little kid, I remember my grandmother sitting down in the middle of the afternoon to hear her radio programs. One
How the Phone Can Save Your Dealer What is the most effective way to connect with car buyers during these times? That is a question
How the Phone Can Save Your Dealer What is the most effective way to connect with car buyers during these times? That is a question