The Disconnect Isn’t Just Between Sales & BDC, and That’s a Problem
February 15, 2022
The Disconnect Isn’t Just Between Sales & BDC, and That’s a Problem: As an automotive dealership, every department should be
We Wouldn’t Expect an Athlete to Win Without Training so Why Do We Expect Our Sales Teams to?
February 10, 2022
We Wouldn’t Expect an Athlete to Win Without Training so Why Do We Expect Our Sales Teams to? We have
Why Data Entry is Costing You Money and Hindering Your Process
January 31, 2022
Early on in my career, my mentor patiently watched me cut corners with a customer on the phone and then
Managing Your BDC Department Through a CRM Sucks
January 24, 2022
Why is it that in 2022-124 years since the first car dealership-our BDCs and Desking Managers are still tracking daily
5 Crucial Elements of Data Organization in the Automotive Industry
January 20, 2022
In this fast-paced world, we live in, where everything from your workout routine to your grocery shopping is scheduled to
The Buyer You Forgot About
February 28, 2021
The Buyer You Forgot About The Buyer You Forgot About. I recently read a statistic that stated the cost for
The New Service Department
February 28, 2021
Welcome to the new normal! There is no question that services as a whole have changed in some way due
Radio, TV, and…
February 28, 2021
Radio, TV, and… As a little kid, I remember my grandmother sitting down in the middle of the afternoon to
