How are you handling π your recall guest?
I sometimes see recall guest discarded from becoming long term customer pay visitors because they are showing up for the first time or only when there is a recall situation.
With recent announcements of additional recalls in the past few months, are looking π at what this could mean for your long term business success π°?
This is such a valuable opportunity for you to tell your story to prospects who are brand owners π who need there vehicle serviced and if they are not doing that with you on a regular basis give them a reason to question that
Here are 3 suggestions on how to convey your VP for these guests:
β Multi-Point Inspection
β Main services price comparison
β Recommend, recommend, recommend
Check out this video π¬ for additional information