Welcome back! Wow, another season. I am excited to be back having great conversations and learning from some fantastic people.
Season 6 is opening with Lou Ramirez, A.K.A. The Car Guy, and what a way to get it going. Lou is one of the most hardworking people in the business! I cannot wait for you to learn about his journey and the insights he shares in Episode 1.
Here is how you can connect with Lou:
A special shout-out has to go to https://foureyes.io/ for partnering with me this season! Together we are helping dealers across the country leverage their website data to more efficiently connect with buyers. You can sign up for a free 60-day trial here
Noteworthy time highlights:
11:06 the positive side of COVID
22:16 The salesperson perspective during these times
30:16 Customer Service is the bottom line
36:00 Strategy for current market value spike of inventory
41:00 What is the trade-in plan
47:32 Next five years
Also, don’t forget to check out the Dealer Talk podcast on our website and on the following platforms:
Thank you for tuning in, and as usual, we will TALK later!
Send in a voice message: https://anchor.fm/dealer-talk/message
Support this podcast: https://anchor.fm/dealer-talk/support