Welcome back to another episode!

As a leader in your store, do you fully understand the fixed operation side? More importantly, do you understand the customers of today and how they interact with the service department of your dealership? If you want to gain some knowledge that can truly help you get a holistic perspective, then you need to listen to this episode!

In this session, we have the absolute HONOR of talking to one of the industry’s most accomplished personalities when it comes to fixed operations. With over 30 years of practical experience and training automotive service departments, he is a motivator, an international speaker, and he understands all things service.

Please, if you liked this episode, be sure to share it – and the podcast as well – with people that can benefit from the information so they can implement it in their day-to-day!

Here is how you can connect with Jeff:
LinkedIn:  linkedin.com/in/jcprotalk
Mobile: 800-248-2931
Email: [email protected] 
Write Service and Write Your Own Paycheck Book: https://thejeffcowan.com/product/write-service-write-paycheck-hardback-book/
Amazon link: https://www.amazon.com/Write-Service-Your-Own-Paycheck-ebook/dp/B07496HMJX
Link to upcoming events: https://www.automotiveservicetraining.com/upcoming-events/
Purchase tickets to upcoming events: https://thejeffcowan.com/product/workshops/
Link to additional information: https://www.automotiveservicetraining.com/
twitter: JCowansProTalk 

Also, don’t forget to check us out at our website and on the following  platforms:

Website: www.dealertalk.biz
https://www.herbanderson.me/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
twitter: https://twitter.com/TalkDealer

Thank you for tuning in and as usual, we will TALK later!

Support this podcast: https://anchor.fm/dealer-talk/support